LivePerson named a Strong Performer in Digital Customer Interaction Solutions by leading independent research firm Read more
Sinch Named a Leader in the 2024 Gartner Magic Quadrant for CPaaS for the Second Consecutive Year Read more
Talkdesk named a Leader in 2024 IDC MarketScape for Contact Center–as-a-Service Applications Software Read more
Glassbox Launches Global Partner Network to Drive Enterprise Digital Transformation With AI-Powered CX Solutions Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
MoEngage Launches Purpose-Built Solution Aimed to Help Financial Institutions Adapt Faster to Evolving Consumer Expectations Read more