8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization Read more
TNS, Frost & Sullivan Executive Brief: A Blueprint for Brand Authentication and Branded Calling in Contact Center Digital Transformation Read more
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service Read more
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration Services Read more
ActionIQ Announces CX.AI, the First Solution to Integrate GenAI Data and GenAI Content To Enable True 1:1 Personalized Customer Experiences Read more
TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled Customer Service Solutions Read more