Medallia Named a Leader in the 2024 Gartner Magic Quadrant for Voice of the Customer Platforms Report Read more
MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies Read more
Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer Experience Excellence Read more
Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for Reducing Contact Center Agent Burnout with Its Advanced AI Solutions Read more
Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance Generative Answering Read more
TELUS International Named a Leader in Everest Group’s Inaugural PEAK Matrix® Assessment for Data Annotation and Labeling Services for AI / ML Read more