Operata Has Been Awarded Selection for the Innovation Showcase at Enterprise Connect 2024 (EC24) for Advancing Customer Experience With CX Observability Read more
RingCentral Wins the Overall Best of Enterprise Connect 2024 Award; Winners Announced in Four Other Category Awards Read more
Waterfield Tech Introduces New Suite of Generative AI Solutions to Accelerate the AI-First Contact Center Read more
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release Read more
McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning and Activation for Customer Experience Leaders Read more
Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community Together to Improve Business Communications/CX Read more
Wolken Software Announces General Availability of Wolken Gen AI to Enhance Efficiency for B2B Customer Service Read more
NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center Read more