Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm Read more
Retention.com Welcomes Alexander Lazoff as VP of Partnerships, Adds Agency Partnership Model Read more
Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State and Local Governments across the U.S. Read more
Waterfield Tech Launches Impact Analysis Offering to Streamline CX Decision-Making in the Contact Center Read more
Braze Launches Native WhatsApp Messaging to Help Brands Build Deeper Customer Relationships Read more