Broadridge Recognized as a Leader in Two Aspire CCM-CXM Leaderboard Market Segments

Broadridge Financial Solutions, Inc, a global Fintech leader, announces it has been recognized as a leading communications and customer experience services provider in the 2023 Customer Communications Management (CCM) to Customer Experience Management (CXM) Aspire Leaderboard™.

Broadridge was recognized as the overall leader in Strategic Direction in the Financial Services Category in two global market segments, for both Communications Experience Platform (view here) and CCM-CXM Communications Outsourcing (view here).

“Our updated analysis continues to show Broadridge as a leading provider in the rapidly evolving omnichannel customer communications space,” says Kaspar Roos, Founder and CEO, Aspire. “We’re impressed with how Broadridge continues to show real intent in how it engages with customers and is able, at scale, to not only provide a strong vision of how communications are evolving into digital experiences, but also to make their vision a reality by relentlessly focusing on innovation, cloud, security and further expansion into additional vertical industries beyond financial services.”

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“Broadridge continues to solve for accelerated digital transformation and exceptional customer experiences, and the measurable improvements our clients see in their customer engagement is validation that our solutions are driving impact. The strong Aspire Leaderboard positioning Broadridge achieved for a second year in a row affirms the meaningful role our offering is playing,” said David Zamorski, General Manager of Digital Solutions, Broadridge Customer Communications. “We remain committed to expanding our capabilities and providing added value for our clients.”

The Aspire Leaderboard assessments of the CCM-CXM industry for software, services, and solutions, offer businesses objective insight on product capabilities, solution strengths and strategic direction. Companies leverage the in-depth analysis to match their unique communications needs with providers that have demonstrated excellence.

SOURCE: PR Newswire