Joomag Revolutionizes High-Design Content Creation with Generative AI Platform News Desk Jul 19, 2024 Joomag, the leading Content Experience and Digital Publishing Platform, announced the launch of its groundbreaking Generative AI…
ReturnGO Brings Seamless Returns & Exchanges to Salesforce Commerce Cloud, Marking Next Step in… News Desk Jul 19, 2024 ReturnGO, a leading post-purchase solution for eCommerce brands, announced the expansion of its platform to Salesforce Commerce…
TapClicks and Indigo Trigger Partner on Wide Implementation of Smart Marketing Platform News Desk Jul 19, 2024 TapClicks, the leading provider of Smart Marketing solutions, and Indigo Trigger, a boutique consulting firm that helps publishers…
Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for… News Desk Jul 19, 2024 Glia, the leader in customer interaction technology, launched the Glia Interactions Index, a new way for financial services…
Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence News Desk Jul 18, 2024 Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, announced the debut of Sinch…
G2 names LivePerson a Leader across multiple Summer 2024 Grid® reports for digital customer… News Desk Jul 18, 2024 LivePerson, the enterprise leader in digital customer conversations, has been named a Leader in G2's Summer 2024 Grid reports for…
NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report News Desk Jul 18, 2024 NICE announced that it has been recognized as a MetriStar Top Provider in Metrigy’s 2024 Contact Center-as-a-Service (CCaaS)…
Salesforce Launches First Autonomous AI Agent to Transform Customer Service News Desk Jul 18, 2024 Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes…
TapClicks and Vistar Media Partner to Deliver Out-of-home Campaigns Integrated with Smart Marketing… News Desk Jul 17, 2024 TapClicks, the leading provider of Smart Marketing solutions, and Vistar Media, the leading global provider of programmatic…
Netcracker and Virgin Media O2 Win 2024 TM Forum Excellence Award for Customer Experience News Desk Jul 17, 2024 Netcracker Technology announced that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2.…