How Can Next-Gen Digital Customer Experience Make or Break Your Brand Suchita Dey Dec 5, 2022 Brands will need to do more than just create websites and engage in content marketing if they want to flourish in 2023 and beyond.…
HGS Launches Global Customer Experience Hub in Barranquilla, Colombia To Support Multilingual… Business Wire Dec 1, 2022 Hinduja Global Solutions , a digital-led CX transformation leader for the world’s most admired brands, announced the opening of a…
Acxiom Forecasts Top Five Customer Experience Trends for 2023 Business Wire Nov 29, 2022 Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer…
Tech Maturity Shapes Firms’ Customer Experience Initiatives Business Wire Nov 21, 2022 Major changes in business operations and consumer behavior since the start of the COVID-19 pandemic have increased demand for…
Simplr Receives 2022 Customer Experience Innovation Award from CUSTOMER Magazine PR Newswire Nov 17, 2022 Simplr announced that TMC, a global, integrated media company, has named Simplr's EngageNow Suite as a 2022 Customer Experience…
How Chatbots For Marketing Helps To Improve Customer Experience? Renuka Kulkarni Nov 15, 2022 Imagine you are surfing through some online store and a chat pops up offering you some of the best products or suggesting what to…
Omnichannel Messaging is Critical for a Positive Customer Experience, says two-thirds of SMBs PR Newswire Nov 15, 2022 Mitto, a leading provider of global omnichannel communications solutions, announced the results of a survey that explored how SMB…
Alida to Host 2022 Innovation Day Celebrating Excellence in Customer Experience Business Wire Nov 9, 2022 Alida, a leader in experience management, announced that it will host Innovation Day, a global virtual event showcasing the top…
Akia Partners with Veriff to Provide Fast and Secure Customer Experiences PR Newswire Nov 4, 2022 Veriff, a global identity verification provider, announced a partnership with the guest messaging platform Akia. By partnering…
TDCX named a Leader in ISG Provider Lens™ Contact Center – Customer Experience Services SG/MY 2022… Business Wire Oct 27, 2022 TDCX, Inc., a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, was…