Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency News Desk Mar 27, 2024 Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience News Desk Jan 10, 2024 Calabrio, announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance…
Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics News Desk Dec 20, 2023 Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its…
Calabrio ONE Awards Celebrate Customers Elevating Their Contact Center Operations News Desk Oct 25, 2023 Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the…
Calabrio ONE is Now Listed on Genesys AppFoundry Business Wire Apr 13, 2023 Calabrio, the workforce performance company, announced that Calabrio ONE is now listed on the Genesys AppFoundry™, a marketplace…
Calabrio ONE Recognized as a Leader in G2 Contact Center Workforce Report PR Newswire Feb 9, 2022 Calabrio, the customer experience intelligence company, announced that Calabrio ONE, the workforce engagement management suite,…
Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service… Business Wire Feb 2, 2022 Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising…