8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored… News Desk Feb 1, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced beta availability of a…
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer… News Desk Jan 29, 2024 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced enhancements to the…
8×8’s Innovation Momentum Recognized with Newest 2023 Award Wins News Desk Dec 20, 2023 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced it has won numerous…
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker… News Desk Nov 29, 2023 Amazon Web Services, Inc, an Amazon.com, Inc. company announced new generative AI capabilities in Amazon Connect, AWS’s cloud…
8×8 Brings New Video Functionality to 8×8 Contact Center for Elevated Customer Engagement News Desk Oct 6, 2023 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced the upcoming…
Genesys Recognized as No. 1 Worldwide Growth Leader by Frost & Sullivan in Annual Radar Reports News Desk Jul 6, 2023 Genesys, a global cloud leader in AI-powered experience orchestration, has received worldwide recognition as the No. 1 growth…
New Talkdesk Research Explores Consumer Perceptions of Conversational AI to Help Brands Deliver… Business Wire Mar 29, 2023 Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research™ report,…
Talkdesk Appoints William Welch as President and Chief Operating Officer Business Wire Mar 21, 2023 Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, announced the appointment of William (Bill)…
NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center… Business Wire Feb 17, 2023 NICE was announced as a leader in growth performance and commitment to innovation in Frost & Sullivan’s Frost Radar North…
Cresta Wins Five9 VoiceStream Innovation Partner of the Year Award PR Newswire Feb 1, 2023 Cresta, the leader in real-time intelligence for the contact center, has been named VoiceStream Innovation Partner of the Year by…