Neil Hoyne, Renowned Customer Analytics Expert and Best-Selling Author of “Converted” to Deliver… News Desk Aug 7, 2023 Renowned customer analytics expert and best-selling author of "Converted: The Data-Driven Way to Win Customers' Hearts," Neil…
Merkle Named a Leader Among Customer Data Strategy and Activation Providers PR Newswire Jul 7, 2022 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced that it ranked as…
NICE CXone Awarded TMC’s 2022 Cloud Computing Product of the Year Award Business Wire Jun 24, 2022 NICE’s CXone is the leading digital-first CX platform allowing organizations to create frictionless experiences NICE announced…
NICE Named Top Provider for Voice of the Customer by Metrigy Business Wire Apr 6, 2022 NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent…
Aite-Novarica Group Announces the Launch of Customer Experience Practice Globe Newswire Apr 3, 2022 Industry veteran Paul Legutko will head up the firm’s new research practice dedicated to customer experience (CX) for financial…
Amplitude Named in Three Now Tech Reports as Market Shifts from Digital Transformation to Digital… Business Wire Feb 17, 2022 Independent research firm recognizes Amplitude in customer analytics, customer journey management, and real-time interaction…
Mapp Cloud Winter Update: 15 New Functions Added for Optimized Campaign Control and Customer Journey PR Newswire Feb 1, 2022 Mapp, the international provider of insight-led customer experiences, is implementing extensive product updates to its Mapp Cloud…