Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises News Desk Nov 20, 2023 Alorica, a global leader of next generation customer experience solutions, and Genesys, a global cloud leader in AI-powered…
Global CX Leader Avaya Further Strengthens C-Suite as the Company Accelerates Innovation News Desk Nov 16, 2023 Avaya, a global leader in customer experience solutions, announced the appointments of Soren Abildgaard, who joined the company on…
Evergent and Irdeto Announce Partnership to Unite Industry-Leading OTT Streaming and Customer… News Desk Sep 18, 2023 Evergent, the customer management and monetization leader for streaming and digital subscription businesses, and Irdeto, the world…
Upland Panviva Now Available on Genesys AppFoundry News Desk Aug 14, 2023 Upland Software, Inc., announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now…
ConvergeOne Named a Georgia Technology Authority (GTA) Direct Approved Vendor for Hosted Contact… News Desk Jul 7, 2022 ConvergeOne helps Georgia agencies stay ahead of the evolving needs for the citizens they serve ConvergeOne, the preeminent…
SuccessKPI Joins Talkdesk AppConnect Marketplace PR Newswire Jun 3, 2022 SuccessKPI, Inc., an insight and action platform provider, announced the launch of its 'all-in-one' cloud analytics insight and…
Commerce.AI Platform Now Available on Genesys AppFoundry Globe Newswire Feb 15, 2022 Commerce.AI's data platform combines with Genesys Customer Experience Platform to give contact centers access to unstructured data…
Blend360 Launches Denver Delivery Center, Hiring 100+ People Continuing Hyper-Growth in Data Science… PR Newswire Feb 4, 2022 Blend360, an industry-leading provider of data science and CX solutions, has announced plans to scale its Data Science and…