Seen.io Expands Global Footprint With The Launch Of Local Operations In The UK With Leadership… News Desk Feb 12, 2024 SEEN.io, a pioneer in the data-driven video space, proudly announces the commencement of its local operations in the UK. This…
Introducing SimpliTalkCX: Empowering Small to Mid-Sized Contact Centers with an Affordable Workforce… News Desk Jul 14, 2023 DecisivEdge, a leading provider of innovative business solutions, is excited to announce the launch of SimpliTalkCX, a…
Companies Are Striking Out with Customers: Why CX Is Pivotal to Customer Retention and Where… PR Newswire Feb 16, 2023 Consumers are making drastic cutbacks on their spending habits, with nearly two-thirds (65%) cutting spending with companies that…
Khoros Expands Executive Leadership Team with Three Key Appointments Business Wire Jan 11, 2023 Khoros, an award-winning leader in digital-first customer engagement software and services, announced the expansion of its…
MarTech360 Interview With Mark Smith, Vice President, Digital Engagement Solutions, CSG Krutika Parmaj Oct 17, 2022 "A proactive tactic is a good tactic. Mapping out a plan of communication for any new product is essential and necessitates an…
Reach Mobile Announces Long Overdue Makeover for Enterprise Connectivity PR Newswire Sep 30, 2022 While the consumer connectivity space has seen radical transformation and innovation due to MVNOs like Reach Mobile and others,…
Flytxt CLTV AI for CX Now Available on SAP® Store As Part of SAP’s Industry Cloud Portfolio PR Newswire Sep 20, 2022 Flytxt B.V. announced that its Flytxt CLTV AI for CX solution is now available on SAP® Store and is part of SAP's industry cloud…
Smart Communications Listed as 2022-23 Hot CX Solution Company for the Sixth Year in a Row Globe Newswire Sep 12, 2022 Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer…
Humana ranked No. 1 among health insurers for Customer Experience Business Wire Aug 2, 2022 For two years in a row, Humana ranked No. 1 among health insurers for customer experience (CX) quality in Forrester’s proprietary…
Startek® Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement Business Wire Jul 27, 2022 Startek, a global customer experience (CX) solutions provider, announced the launch of Startek Agent AI, a modular platform…