Broadvoice Awarded 2023 Stevie Award for Best Customer Satisfaction Strategy PR Newswire Mar 22, 2023 Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), omnichannel contact center as a service…
Cloudli Acquires ConnectMeVoice to Expand Presence in the US Business Communications Market News Desk Jun 27, 2022 Joint Offering Strengthens Business Communication Options for Managed Service Providers, Resellers, and Small Businesses in North…
Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry PR Newswire Jun 9, 2022 AI-powered conversation excellence platform combines with Genesys customer experience platform to give customers the ability to…
Frost & Sullivan Recognizes RingCentral as a Growth and Innovation Leader in the North American… PR Newswire Jun 1, 2022 RingCentral is building out its vertical expertise and solutions to better distinguish itself in certain areas Frost &…
Dialpad Partners with CX Effect to Improve Customer Experience for Remote Workforces Business Wire Apr 7, 2022 CX Effect will leverage disruptive AI technology from Dialpad to enhance productivity and communication Dialpad Inc., the…
Vonage Enhances Video Capabilities for its UCaaS and CCaaS Solutions with its Video API PR Newswire Mar 24, 2022 The Vonage Communications Platform accelerates innovation for the Company and provides deeper customer engagement with…
Dialpad Announces Strategic Partnership with MIA Distribution to Bring Cutting Edge Business… Business Wire Mar 23, 2022 Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced its strategic partnership with MIA…
Dialpad Delivers AI Contact Center Advancements With No-Code Digital Channels and Virtual Agents Business Wire Mar 22, 2022 Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting…
Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in… PR Newswire Mar 11, 2022 Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now…
Frontier Teams Up with RingCentral to Transform Communications Experiences for Customers Business Wire Mar 4, 2022 New Partnership Gives Small Businesses the Productivity Solutions to Work from Anywhere Happening: RingCentral and Frontier…