Aria Systems, the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, announced the launch of Aria Billing Studio for ServiceNow. Built on ServiceNow, this integration suite allows ServiceNow customers to manage the entire customer revenue lifecycle—from order-to-cash-to-care—across various industries, including communications, media, and technology, using Aria Billing Cloud.
ServiceNow’s expansive partner ecosystem and partner program is critical in supporting the $220 billion market opportunity for the Now Platform. The revamped ServiceNow Partner Program recognizes and rewards partners for their varied expertise and experience to drive opportunities, open new markets, and help customers in their digital transformation efforts.
As a Registered Build Partner, Aria’s certified integration delivers a seamless billing experience for ServiceNow users and customers. Aria Billing Cloud automates billing for complex orders at scale, supports billing-related customer inquiries, and enhances case management with integrated retention tools.
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Aria Billing Studio for ServiceNow is available in the ServiceNow Store and supports Customer Service Management (CSM) and Sales and Order Management (SOM) to resolve billing issues quickly and boost agent productivity with real-time billing controls. It also supports industry offerings including Telecommunications Service Management and Technology Provider Service Management that demand dedicated monetization processes and capabilities.
“As ServiceNow broadens its customer solutions, we are delighted to bring together their service management capabilities into a unified revenue management function,” commented Tom Dibble, President & CEO of Aria Systems. “Our approach to billing automation aligns with ServiceNow’s workflow-based automation across the enterprise, and we are proud to be their certified billing partner of choice.”
“Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, Senior Vice President of Global Partnerships at ServiceNow. “Aria Billing Studio for ServiceNow will help our customers provide the seamless experiences that their customers expect today. I am thrilled to see the continued innovation we will achieve together to help organizations succeed in the era of digital business.”
SOURCE: Businesswire