Uniphore Ups the Ante for Customer-Centered Innovation with New AI Solutions for the Global Enterprise Read more
Pega Infinity ’23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences Read more
Level AI Named a Gartner Cool Vendor in Customer Support and Service Technology for Pioneering Advanced AI & LLM Applications from Customer Conversation Data Read more
Yellow.ai rated 4.5 out of 5 in Inaugural Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms Read more
PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages Read more
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience Read more
impact.com Announces Acquisition of SaaSquatch to Help Brands Increase Revenue and Reach New Audiences Through Authentic and Trusted Customer Referrals Read more
Virgin Atlantic Selects Amperity to Deliver AI-powered Unified Customer Profiles Built on First-Party Data Foundation Read more