Global Survey Shows More Consumers Turn to Retailers’ Mobile Apps to Streamline In-Store Shopping Experiences and Score Personalized Offers and Deals Read more
Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale Read more
LiveVox to Showcase Latest Agent and Customer Experience Innovations at Enterprise Connect 2023 Read more
Front Announces Generative AI Capabilities Using ChatGPT’s API, Invites Customers to Join Early Access Program Read more
Genesys and Acqueon Partner to Bring Advanced Revenue Intelligence to Enterprise Customer Experience Read more
CallTrackingMetrics Introduces AskAI Feature Powered by ChatGPT to Elevate Customer Engagement Read more
GLD Group Selects Mapp Cloud To Tackle Analytics, Personalization And Customer Engagement Strategy Read more