New research reveals the growing prevalence of “conversational everything” for customer communications Read more
Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm Read more
Braze Launches Native WhatsApp Messaging to Help Brands Build Deeper Customer Relationships Read more
Startek Wins Silver and Bronze Stevie® Awards in 2023 Stevie Awards for Sales & Customer Service Read more
New Qualtrics and Merkle Integration Empowers the Delivery of More Personal Cross-Channel Experiences Read more
ActionIQ Introduces Profile API for Real-Time Personalization, Connecting the Data Warehouse to The Customer Experience Read more
Qualtrics and Twilio Raise the Bar for Customer Experience with New Integration and Expanded Partnership Read more
SXSW Taps Airship Again to Power Critical Experiences in its Official 2023 SXSW GO Mobile App Read more