contact center Archives - Martech360

TTEC Digital wins Cisco Reimagine CX Partner of the Year – Americas

Five9 Launches Industry’s First Pre-Built Bi-Directional Presence Feature for Microsoft Teams

Amazon Connect Uses GenAI to Enhance Customer Experiences

ASAPP Leverages Amazon Bedrock to Advance AI for Contact Centers

Zultys Delivers Powerful Release 18.2 with New Integrations

Talkdesk Enhances CRM with AI-Powered Agent Tools

Mitel Unveils Mitel CX: A Cutting-Edge AI-Driven Customer Experience Platform

Bucher + Suter and Upstream Works Announce Partnership

Mitel Partners with Talkative to Integrate Cutting-Edge AI Solutions into Contact Centers

8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform