contact center Archives - Martech360

Bucher + Suter and Upstream Works Announce Partnership

Mitel Partners with Talkative to Integrate Cutting-Edge AI Solutions into Contact Centers

8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform

The Northridge Group Names Joni Arison as President and Chief Executive Officer

Covisian Acquires CX Management Company Centrinex

Verint Named a Market Leader for ‘Contact Center Advanced’ by ISG Research

ArenaCX Launches Innovative Platform to Revolutionize CX Sourcing

Ultatel Unveils AI Suite to Transform Business Communications

UJET Secures $76M Series D to Accelerate AI Innovation for Contact Centers

SuccessKPI Launches GenAI Workforce Engagement Platform with New WFM Solution