Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across Channels, Processes and Organisations Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more
Zilliant positioned as the Leader in the 2022 SPARK MatrixTM for B2B Price Optimization and Management Application by Quadrant Knowledge Solutions Read more
DSP Concepts Appoints Accomplished Industry Executive Chris Reed as Chief Operating Officer Read more
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services Read more
Vonage Introduces Interactive Broadcast with Experience Composer, Powering Large-scale Interactive Experiences in Websites and Applications Read more
New Study Shows Nearly 80 Percent of Companies Will Implement Conversational Customer Engagement to Improve Customer Experience Read more