Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across… News Desk Sep 14, 2023 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson,…
ChurnZero launches free version of Customer Success AI™ PR Newswire Feb 10, 2023 ChurnZero, the leading Customer Success platform and partner, has launched a free version of Customer Success AI™ (CS AI™), the…
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights… PR Newswire Jun 24, 2022 Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…
Zilliant positioned as the Leader in the 2022 SPARK MatrixTM for B2B Price Optimization and… PR Newswire Jun 17, 2022 The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading B2B Price…
DSP Concepts Appoints Accomplished Industry Executive Chris Reed as Chief Operating Officer Business Wire Apr 25, 2022 Reed brings decades of technology and operations expertise as DSP Concepts meets accelerating demand for Audio of Things…
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial… PR Newswire Mar 31, 2022 Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service…
Vonage Introduces Interactive Broadcast with Experience Composer, Powering Large-scale Interactive… PR Newswire Mar 22, 2022 Supports up to 15,000 participants simultaneously in real time and streaming to unlimited viewers Vonage, a global leader in…
SpartanNash Promotes David Sisk to Chief Customer Officer Business Wire Mar 21, 2022 Sisk will oversee all customer engagements in newly created role Food solutions company SpartanNash announced the promotion of…
Tekion Launches Game-Changing AI-Powered CRM Business Wire Mar 2, 2022 Tekion, innovator of the Automotive Retail Cloud® (ARC), the first and fastest cloud-native automotive retail SaaS platform,…
New Study Shows Nearly 80 Percent of Companies Will Implement Conversational Customer Engagement to… Globe Newswire Feb 28, 2022 White paper showcases Sinch-sponsored study: more than half of enterprises surveyed are increasing investments in CPaaS to power…