Level AI Named a Gartner Cool Vendor in Customer Support and Service Technology for Pioneering Advanced AI & LLM Applications from Customer Conversation Data Read more
Yellow.ai rated 4.5 out of 5 in Inaugural Gartner Peer Insights Voice of the Customer for Enterprise Conversational AI Platforms Read more
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience Read more
impact.com Announces Acquisition of SaaSquatch to Help Brands Increase Revenue and Reach New Audiences Through Authentic and Trusted Customer Referrals Read more
Coveo’s groundbreaking enterprise-ready Relevance Generative Answering now live across Coveo’s own customer self-serve experiences Read more
Virtusa Acquires Factor Creative LLC, Amplifying Creative and Martech Offerings for Enterprises Read more
Cyara Expands Sales Leadership Team with the Appointment of Fred Penteado as VP of Revenue Strategy & Operations Read more