Wolters Kluwer CCH® Tagetik Named as an Overall Leader in Customer Experience and Vendor Credibility models in Dresner’s 2022 Wisdom of Crowds® EPM Market Study Read more
70% of Gen Z Believe They Currently Do Not Receive Excellent CX on Social Media When Making a Purchase Read more
One-third of consumers would rather visit the dentist than converse with their bank after a negative customer experience Read more
Sitel Group® Earns Frost & Sullivan’s 2022 Latin American Competitive Strategy Leader Award Read more