Sitel Group® Earns Frost & Sullivan’s 2022 Latin American Competitive Strategy Leader Award Business Wire Jun 6, 2022 The global provider is recognized for its strong overall performance in the CX outsourcing services industry Sitel Group®, one…
MSI Data announces Milton Hwang as Head of Customer Experience PR Newswire Jun 3, 2022 Service Pro by MSI Data is pleased to announce the appointment of Milton Hwang as the Head of Customer Experience. With nearly 30…
How Customer Data Platform (CDP) is Driving Business Growth in 2022 Suchita Dey Jun 3, 2022 What is Customer Data Platform? A Customer Data Platform (CDP) is software that aggregates data from numerous sources to build a…
Instreamatic Wins 2022 CUSTOMER Magazine Voice Technology Excellence Award Globe Newswire Jun 1, 2022 On the strength of its unique Voice Marketing Platform, Instreamatic is honored for exceptional innovation and commitment to…
5 Best Targeted Advertising Practices To Scale Your Business Suchita Dey May 27, 2022 Why Targeted Advertising Works? An effective marketer understands how to target their digital efforts with appropriate targeted…
Xello Named 2022 SIIA CODiE Award Finalist in Best Customer Experience in Ed Tech and Best Student… PR Newswire May 23, 2022 The K-12 future readiness program earns nod from the industry's only peer-recognized awards program Xello, the award-winning…
Lang.ai Raises $10.5M Series A to Help CX Teams Turn Conversations Into Insights and Automation Business Wire May 13, 2022 Lang.ai has announced its completion of a $10.5M Series A led by Nava Ventures with participation from new and existing investors…
Transcend’s New Zendesk Integration Makes it Easy for Customer Support to Manage Privacy Compliance Business Wire May 11, 2022 Transcend’s new integration to the leading customer support platform expands privacy leader’s library of over 1,300 pre-built…
BairesDev Named a Finalist for US Customer Experience Awards PR Newswire May 11, 2022 The company was recognized for its customer-forward approach and service personalization in the B2B category BairesDev®, a…
Hyperco Launches New Website Featuring New Shopping Experience and Resources for Customers &… PR Newswire May 10, 2022 Hyperco, a leading supplier of precision engineered, high-performance suspension springs and components for motorsports, is happy…