TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities Read more
eGain is recognized as a Visionary in the Gartner Magic Quadrant 2023 in the “CRM Customer Engagement Center” category Read more
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons Read more