eGain Announces AssistGPT for CCaaS at Enterprise Connect News Desk Mar 26, 2024 eGain, the leading AI knowledge platform for customer service, announced the availability of its AssistGPT generative AI service…
eGain presents new AI knowledge functions at Call Center World 2024 in Berlin News Desk Feb 26, 2024 eGain, the leading AI knowledge platform for customer engagement, announced that the company has launched the eGain Knowledge Hub…
eGain Wins KMWorld Magazine’s KM Promise Award for 2023 News Desk Nov 13, 2023 eGain Corporation, the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine…
eGain is recognized as a Visionary in the Gartner Magic Quadrant 2023 in the “CRM Customer… News Desk Nov 9, 2023 eGain Corporation, a knowledge automation platform for customer engagement, announces being recognized as Visionary in the 2023…
eGain Partners with Talkdesk to Modernize Customer Service News Desk Jul 24, 2023 eGain Corporation, the leading knowledge platform for customer engagement, announced a partnership with Talkdesk, Inc. a global…
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons Globe Newswire Apr 24, 2023 eGain Corporation, the leading knowledge platform for customer engagement announced the release of “Knowledge Management For…
eGain Integrates with Microsoft Teams™ to Boost Employee Productivity Globe Newswire Feb 16, 2023 eGain Corporation, the leading knowledge platform for customer engagement, announced that its eGain Knowledge Hub solution is now…
eGain Delivers Instant Answers™ with Generative AI, Driving Knowledge Automation Globe Newswire Feb 9, 2023 eGain Corporation, a leading knowledge platform for enterprises, announced the general availability of eGain Instant Answers™, a…
eGain Named as a Supplier on the Crown Commercial Services G-Cloud Framework Globe Newswire Dec 2, 2022 eGain Corporation, the leading knowledge management platform provider for customer engagement, announced that it has been approved…
eGain Wins KMWorld Magazine’s Readers’ Choice Award for 2022 Globe Newswire Nov 7, 2022 eGain Corporation, the leading knowledge management platform provider for customer engagement automation, announced that its…