Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards Read more
Microsoft Announces Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences Read more
LivePerson recognized in the 2024 Gartner Market Guide for Conversational AI Solutions Report Read more
Talkdesk Unveils New Generative Artificial Intelligence Capabilities to Hyper-Personalize Customer Experience Read more
Kobie Named As The Only Leader in The Latest Loyalty Services Report by Independent Research Firm Read more