Dynamic Yield Positioned Highest and Furthest in 2022 Gartner Report for Personalization Engines
Dynamic Yield, a Mastercard company, announced it has been positioned both highest based on its ability to execute and furthest…
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Customer Experience
Dstillery Promotes Two Executives with Goal of Further Product Invention, Innovation
Dstillery, the custom audience solutions company, promoted two product executives as part of its development of innovative AI…
LivePerson Announces Agreement with Starboard Value
LivePerson, Inc, a global leader in Conversational AI, announced that it has entered into an agreement (the "Agreement") with…
Ibbaka Announces Release of Ibbaka Valio, a Next Generation Approach to Customer Value Management…
Ibbaka released Ibbaka Valio (Valio), a Software-as-a-Service (SaaS) solution for Customer Value Management and Price…
Nextiva’s Next-Generation Workhub Brings Together Team Collaboration and Customer Communication for…
Nextiva unveiled a game-changing business software that is the first of its kind — a communications and productivity workhub.…
National Express Enhances Employee and Customer Experience and Simplifies Travel with 8×8 XCaaS
8x8, Inc., a leading integrated cloud communications platform, announced that National Express, the largest scheduled coach…
Persona Unveils “Dynamic Flow” to Fight Fraud While Providing Seamless Identity…
Persona launched "Dynamic Flow," the first risk response and verification engine that customizes the identity verification (IDV)…
LivePerson launches Contact Center Conversation Mining to turn omni-channel conversational analytics
LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the launch of Contact Center…
Questex’s Digital Signage Experience Announces Google Executive to Keynote November Event
Questex’s Digital Signage Experience announces Naveen Viswanatha, head of product management for ChromeOS at Google will deliver a…
Bright Pattern Named Runner-up for “Cloud-Based CX Solution of the Year”
Bright Pattern is excited to announce that its cloud-based contact center platform has been named runner-up for the 2022…