TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance Read more
Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions Read more
Webflow announces acquisition of Intellimize – expanding beyond visual development to become an integrated Website Experience Platform Read more
Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers Horizon Report Read more
IntelePeer Integrates with Microsoft Azure OpenAI Service to Deliver AI Automation Solutions to Significantly Improve Customer Service Read more