Customer Experience

Quizzes adds a new element to Constructor’s search and discovery capabilities, improving digital merchandising for e-retailers…

The Proposed Merger Would Accelerate Both Organizations’ Respective Growth Strategies, Bringing the Combined Entity to the Top…

Alaska Airlines' board of directors has elected Celley Buchanan vice president of airport operations and customer service. In this…

Dentsu Group Inc. President & CEO: Hiroshi Igarashi; Head Office: Tokyo; Capital: 74,609.81 million yen) announced that it has…

BryterCX alumnus brings vast CX expertise to IgniteTech IgniteTech, the company "Where Software Goes to Live™," announced that…

Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces the…

SearchUnify, a recognized unified cognitive platform, announced the general availability of its latest release – Colubridae '22 –…

Travelodge, the UK’s largest independent hotel brand, unlocks insight into over 590 hotels across the UK, Ireland and Spain…

New Forbes Recognition Lands On Heels of Carvana Securing No. 290 on the Fortune 500 Carvana, the industry pioneer for buying…

- Acquisition strengthens InMoment’s ability to offer an unparalleled and seamless platform for both solicited and unsolicited…