Helpmonks Launches Next-Level Team Collaboration Platform

Helpmonks is proud to announce a new version of its core product by the same name. Helpmonks is an all-in-one team collaboration tool that combines team emails, live chat, and an Email Marketing Platform. Helpmonks users can stay within one tool to get a complete picture of every customer interaction. Be it via live chat on their website, a response to their marketing campaign, or traditional email. Also Read: Acqueon Announces Powerhouse Executive to Lead Global Sales & Revenue Operations "We always tried to give our users a holistic view into their business within Helpmonks. However, this new version takes it to the next level and is optimized for today's modern businesses. Just about everything has been re-designed from the ground up to meet today's requirement on customer success." - Nitai Aventaggiato (Founder) stated. Email Management Systems provides support, sales, and marketing teams an all-inclusive tool to communicate with customers. The new Helpmonks version has vast improvements to make work easier and faster. Some of the significant improvements made to the new version are: Email Organization: Apart from the standard unified inbox, the software allows users to customize how they want to view and manage emails fully. Besides, the new version features split-views too. Flow: With "FLOW," the company created an email waterfall feature that lets users of Helpmonks scroll through their emails and quickly reply or leave a note internally. Everything in one: The new edition provides users a holistic view of their customers' history. For instance, viewing an email thread shows the past emails and live chat transcripts, notes, attachments, and more at once. Contact & Company Management: Compared to the previous version, Helpmonks users will now find a complete CRM-like contact and company management capabilities within the tool. Including a comprehensive attachment overview of all emails past and present. Enhanced search: Everything in Helpmonks's can be found in milliseconds. Apart from emails, the new search also returns contact, company, and file information. Performance enhancements: The performance has been enhanced by eliminating unnecessary coding that slowed the previous version down. SaaS, Cloud Servers, OEM: Helpmonks pricing is by mailboxes, not per user. Furthermore, Helpmonks can be deployed on a dedicated cloud server. Moreover, the company provides a White-Label option for resellers. Cross-Platform Compatibility: Helpmonks works with every email provider, e.g., Exchange, Microsoft 365, Gmail Workspace, and others.