NUSO Expands Global Partnership with Zoom to Enhance Enterprise Communication and Collaboration

NUSO, a global leader in cloud-based communication solutions, has announced an expanded partnership with Zoom Communications, Inc. Building on its existing collaboration for Zoom Cloud Peering across the Americas and EMEA, NUSO will now operate as a global partner for Zoom Phone and Zoom Contact Center licenses. This strategic expansion strengthens an already successful relationship, offering enterprises and partners a direct, integrated path to combine Zoom’s industry-leading collaboration tools with NUSO’s robust global network and compliance-ready services.

“Our partnership with Zoom now goes beyond Cloud Peering,” said Matt Siemens, CEO of NUSO. “We are combining Zoom’s proven collaboration tools with NUSO’s global delivery model and our AI and compliance solutions like NUSO Connect Recorder. This partnership delivers real outcomes for partners and customers through choice, international scale, compliance, and resiliency.”

Empowering Enterprises with Unified, Compliant, and Scalable Communication

Through this expanded partnership, enterprises and partners can seamlessly enhance global communication and collaboration while ensuring compliance and operational continuity. The integration enables organizations to:

• Drive business outcomes: Combine collaboration, telephony, and compliance capabilities to simplify operations, speed up deployments, and improve customer engagement worldwide.
• Strengthen compliance and security: Leverage NUSO Connect Recorder to meet global regulatory standards including GDPR, PCI DSS, and MiFID II – with built-in transcription, encryption, and analytical features.
• Gain resiliency: Ensure uninterrupted business continuity with NUSO’s resiliency-first architecture and advanced tools like NUSOflex.
• Scale globally: Benefit from NUSO’s international infrastructure that ensures consistent, high-quality service delivery across all major markets.

Also Read: Smart Communications Introduces SmartPATH™ to Orchestrate Secure, Real-Time Customer Conversation

Together, NUSO and Zoom are providing enterprises and resellers a unified, secure, and scalable framework to connect telephony, video, and contact center solutions, minimizing complexity and maximizing reliability.

“The framework of a successful partnership always begins with a common goal – the customer,” said Nick Tidd, Head of Global Channel GTM at Zoom. “Zoom’s partnership with NUSO focuses on that customer experience by combining Zoom Phone and Zoom Contact Center technology with NUSO’s powerful global network. It also ensures our reseller partners have a more simplified way of delivering those customer experiences.”

By uniting Zoom’s collaboration ecosystem with NUSO’s advanced AI-driven compliance and connectivity solutions, this partnership empowers enterprises to enhance global communications with greater flexibility, security, and resilience.