Coveo Announces Winners of the 2023-24 Coveo Relevance Awards

Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at scale with semantic search, AI recommendations, and GenAI answering, announced the recipients of this year’s Coveo Relevance Awards. These awards are presented to Coveo customers that are transforming the customer or employee experience with the power of AI using the Coveo platform™. The awards are classified into 4 categories: Pinnacle, Innovators, Impact, and Accelerator Awards. “Many of our customers deserve a Coveo Relevance Award. After thorough debate and discussion, we’re thrilled to announce the winners of our 2023-24 Relevance Awards,” said Patrick Martin, Chief Customer Officer at Coveo. “Our customers champion the use of AI and continue to innovate across their organizations to maximize outcomes and exceed their customers' expectations with relevance and personalization throughout every digital interaction with their brand. Congratulations to the teams, organizations, and trailblazers for their commitment to delivering unprecedented end-to-end AI experiences.” The winners of this year’s Coveo Relevance Awards are: Pinnacle Award: The Pinnacle Award is given to an organization that has shown significant value realization and business benefit for their use of our Generative Answering solution and other use cases of Coveo. This year, Xero won our Pinnacle Award for being the first forward-thinking organization to leverage our Coveo Relevance Generative Answering solution alongside other implementations of Coveo.

• Xero

Finalists in this category with their own outstanding results include Adobe and Sophos. Also Read: TNS Enterprise Branded Calling Receives 2023 CUSTOMER Contact Center Analytics Product of the Year… Innovators Award: Our Innovators Award winners celebrate Coveo customers who use AI every day to innovate for their customers, partners, and employees – and push their business forward.

• Qualcomm
• Dow
• Cisco
• Synopsys

Finalists in this category include Plex by Rockwell Automation and Genesys. Impact Award: Our Impact Award recognizes Coveo customers whose efforts and successes made a clear impact on business outcomes. With tangible results and impressive metrics, they achieved the highest impact on revenue or profitability by deploying Coveo in their employee, customer, and/or commerce experience.

• Cadence
• SS&C Blue Prism
• Grant Thornton

Our finalists in this category include past Relevance Award winners that continue to have outstanding results; F5 and Salesforce for multiple use cases of the Coveo platform^TM within their organization. SOURCE: GlobeNewswire