Mycom launches AIpulse, transforming CSP decision-making with AI-powered, data-agnostic, real-time executive dashboards

Mycom, an Assurance leader offering AI, Data and Automation solutions to some of the world's largest communications service providers (CSPs), today announced AIpulse, a next-generation AI-powered dashboarding application that helps CSPs measure, prioritise, and accelerate business decisions, unlocking greater value from their data. AIpulse brings high-fidelity, real-time visualisation to the CSP Network Operations Centre (NOC) and Service Operations Centre (SOC), enabling real-time network operations. Designed to provide visibility into CSP Autonomous Networks, AIpulse is an essential visualisation and control layer for the AI/Automation-driven NOC/SOC. Built on Mycom's powerful Codap data foundation, which provides multi-sourced data with ontology/semantics, topology, and knowledge base/policy contexts, AIpulse enables CSP executives and operational teams to leverage customized, AI-driven dashboards that unify insights from multiple network, service, customer, and business data sources.

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The AIpulse dashboarding experience empowers executives and engineers to personalise reporting, accelerate remediation with AI, and make business-critical decisions quickly. AIpulse provides the CSP teams with:

• AI-powered, real-time, custom dashboards tailored to individual roles and business priorities
• Dynamic visual storytelling enriched with embedded AI analytics for deeper analysis
• 360-degree operational and business visibility across the network, service, and customer domains

The application is designed to support a range of high-impact use cases, including real-time NOC/SOC executive dashboards, private mobile network performance management and large-scale network events. "CSPs are building AI-ready data foundations, and AI agents are consuming this data at an unprecedented rate," said Mounir Ladki, President and CTO at Mycom. "AIpulse will provide real-time visibility into multi-sourced data, enabling CSPs to maintain oversight and control over how Automation/AI agents are transforming their network performance and customer experience. By combining rich operational intelligence with predictive, generative, and agentic AI capabilities, AIpulse transforms fragmented data into real-time analysis and action. This will help CSPs gain visibility into and control over Autonomous Operations driven by Agentic AI, helping them grow revenues and improve the customer experience." SOURCE: PRNewswire