NICE Interactions Live 2022 to Showcase Strategies for Mastering Frictionless Customer Experiences
Interactions 2022 is the largest CX industry event and offers unique content exploring new ways to create frictionless experiences…
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Appfire’s Cloud Migration Solution Fully Supports Jira Software
Duo of Configuration Manager for Jira Cloud and Cloud Migration Tool enables large business and agile teams that need to migrate…
Transcend’s New Zendesk Integration Makes it Easy for Customer Support to Manage Privacy Compliance
Transcend’s new integration to the leading customer support platform expands privacy leader’s library of over 1,300 pre-built…
OpenText Receives 2022 SAP® Pinnacle Award in the Partner Solution Success Category
Award highlights OpenText's deep commitment to partnership and driving innovation and solutions that enhance the customer…
National CineMedia Launches Programmatic Offering in Partnership with Place Exchange
Advertisers can now transact programmatically to reach the NCM audience of over 600 million moviegoers through their Lobby…
Generational Equity Advises Directional Advertising Solutions in its Sale to JAL Equity
Generational Equity, a leading mergers and acquisitions advisor for privately held businesses, is pleased to announce the sale of…
Decline in Customer Satisfaction Continues but at a Slower Pace, ACSI Data Show
Customer satisfaction in the U.S. is now at its lowest level in 17 years, sliding 0.1% to a score of 73.2 (out of 100) in the…
Sprinklr Announces New Chief Marketing Officer, Arun Pattabhiraman
Pattabhiraman brings extensive experience leading all facets of marketing with hyper-growth SaaS organizations
Sprinklr, the…
DMS Announces the Acquisition of Traverse Data, Inc. & Enhancements to Its Data Program &…
DMS Data & Technology Are Synchronized To Create Personalized Advertising At Scale Across Digital Media Channels
Digital…
Pan-American Life Insurance Group Implements Box to Power Cloud Content Management
Box, Inc., the leading Content Cloud, today announced that Pan-American Life Insurance Group (PALIG), a leading provider of life,…