Qualtrics and SAP Partner to Bring More Empathy to the Contact Center
Integration brings advanced speech and text analytics into an intelligent, connected customer service platform to help…
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ZoomInfo’s Top-Tier Data Now Accessible Within Chorus Through New Integrations
Added Momentum Signals Feature Enables Users to Receive Customized Deal Risk Alerts
ZoomInfo, a global leader in modern…
EVI Industries Completes Acquisition of Spynr, Inc. – Adds Commercial Laundry Marketing Firm
EVI Industries, Inc. announced that it simultaneously executed a definitive agreement and completed the acquisition of New York,…
Avaya Enters Strategic Partnership with Microsoft to Deliver Avaya OneCloud Solutions on Microsoft…
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the…
Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers…
While 91% of CX professionals believe that empathy is necessary for defining and implementing CX improvements, only 36% said their…
Amobee and National Media Research Collaborate to Refine Audience Data and Improve Media Spend…
Amobee’s proprietary user panel arms National Media with web + social consumption insights, messaging lift awareness, actionable…
Dialpad Channel Leaders Ally Murtlow, Kaitlin Boughton, and Dani Pickens named to CRN’s 2022 Women…
Three exceptional channel leaders celebrated by CRN for their impact on the industry
Dialpad, Inc., the industry leader in…
Wrike Enters Agreement With Operator of the World’s Largest Ecosystem of Cloud Solutions, Ingram…
Agreement Aims to Get Powerful Work Management Software Into the Hands of More Organizations Through Ingram Micro Cloud’s Vast…
DIOR Beauty Launch Industry-First WhatsApp Campaign With Global Influencer Jisoo
Campaign marks the first time a luxury brand has used WhatsApp to provide Instagram communities with exclusive influencer content…
Domo Ranked a Top Vendor in the Dresner Advisory Services Guided Analytics Market Study
Domo announced it was ranked as a top vendor in Dresner Advisory Services’ 2022 Guided Analytics® Market Study. As defined by…