LiveVox and Omdia Study Finds that Slow Digital Adoption and Unnecessary Complexity in the Contact…
New study finds that 74% of the most digitally savvy companies still can’t identify the same customer across different engagement…
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UrbanFootprint Launches New Data Mapping and Analytics Solution to Drive Better Decision-Making in…
The new software solution, Government Assistance Program Intelligence, provides state and local government agencies, partners, and…
VMware and Wipro Expand Partnership to Power Customers’ Digital Transformation
Companies extend decade-long partnership to help customers across industries realize value faster from app and cloud modernization…
Deluxe Hires American Express Executive as New Chief Technology and Digital Officer
Yogaraj Jayaprakasam brings deep expertise to accelerate transformation
Deluxe, a Trusted Payments and Business Technology™…
Upstart Announces Upstart AI Lending for Salesforce on Salesforce AppExchange, the World’s…
Upstart-powered banks and credit unions can now expand access to credit, deepen customer relationships, and improve customer…
Australian Businesses That Adopt Eagle Eye Networks Cloud Video Surveillance Are Eligible for Tax…
Australia’s new Technology Investment Boost gives small businesses a tax deduction on cloud video surveillance subscription…
Accomplished Marketing Leader and Real Estate Veteran Robyn Young Joins SmartRent as Chief Marketing…
Young will lead the pacesetting PropTech’s marketing function
SmartRent, Inc., a leading provider of smart home and smart…
Qumulo Announces Executive Hires to Propel Customer Momentum and Product Innovation
Eric Brodersen joins as Chief Customer Officer; Kiran Bhageshpur joins as Chief Technology Officer
Qumulo, the leader in data…
Alorica’s Award-Winning Digital Solutions Boost Employee Speed-to-Proficiency for Enhanced Business…
Data-Driven Insights on Employee Engagement, Retention and Performance Fuel CX Innovation for In-Demand Brands
Alorica Inc., a…
ICMI’s Contact Center Expo Announces Keynotes, Event Brings the Call Center Industry Together to…
ICMI Global Contact Center Awards Nominations Open Through May 27
ICMI’s Contact Center Expo, which brings call center industry…