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EXL and Genesys collaborate to transform customer experiences with AI-driven insights

EXL, a global leader in data and AI, has entered into a strategic collaboration with Genesys®, a global cloud provider…

Sprout Social, a leading provider of cloud-based social media management solutions, has announced the acquisition of NewsWhip, a…

Adobe is introducing a host of new innovations across Photoshop on desktop, web, and mobile that streamline these time-consuming…

Samba TV, a leading provider of AI-powered media intelligence, has announced a strategic partnership with Kochava, the industry’s…

Meltwater, a global leader in media, social, and consumer intelligence, has launched GenAI Lens, an industry-first innovation that…

NICE has announced its intent to acquire Cognigy, a leading provider of conversational and agentic AI. The…

Google is introducing Web Guide, a new Search Labs experiment designed to streamline how users explore information online. This…

Meta has rolled out a major update to its Threads API, introducing a broad set of developer-centric features that significantly…

Similarweb, a global leader in digital data intelligence, has unveiled its GenAI Intelligence Toolkit, a groundbreaking solution…

Real Chemistry, a global leader in AI-powered insights and marketing communications for the healthcare industry, announced the…