Cognigy to Feature Its AI Agents at Avaya Engage 2024, Reinforcing Avaya’s ‘Innovation Without… News Desk May 15, 2024 Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the…
Skyword Named a Leader in the Gartner® Magic Quadrant™ for Content Marketing Platforms News Desk May 15, 2024 Skyword, the global leader in enterprise content marketing, announces it has been named a Leader in the Gartner® Magic Quadrant™…
Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate… News Desk May 15, 2024 Salesloft, provider of the only platform that prioritizes, automates, and recommends actions to help revenue teams close more…
Calabrio’s Workforce Management Contact Center Software Integrates with Avaya Experience Platform™… News Desk May 15, 2024 Calabrio, a leader in workforce performance, announced an integration with another solution from Avaya, a global leader in…
TapClicks Announces New AI-Enabled Media Planner Solution News Desk May 15, 2024 TapClicks, the leading provider of Smart Marketing solutions, announced a new product, the TapClicks Media Planner. Media Planner…
LISTENGAGE ACQUIRES 1TO1 News Desk May 15, 2024 ListEngage has signed a definitive agreement to acquire 1to1, a premiere Salesforce Personalization consulting agency, providing…
Verizon unveils new AI tools to transform customer experience News Desk May 15, 2024 Verizon is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves…
Genesys Accelerates the Future of Personalized AI-Powered Experiences at Xperience 2024 News Desk May 15, 2024 At Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the…
Verse.ai integrates seamlessly with Salesforce for unlimited customization and business intelligence News Desk May 14, 2024 When implementing AI, system integration can be a huge setback that companies are not prepared for. With Verse.ai, combining AI…
Yext Once Again Revolutionizes the Listings Space with AI-Led Recommendations News Desk May 14, 2024 Yext announces Listings Recommendations, delivering AI-led insights to help customers accelerate discoverability and…