Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution
Acqueon, a leading real-time revenue execution platform, and Cresta, a leading provider of generative AI for intelligent contact…
Author
2447 posts 0 comments
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire…
NICE announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by…
Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency
Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm
Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced that it has been named…
Digital River Unveils eCompass, a New Solution to Drive Strategic Growth and International Expansion
Digital River, a global ecommerce enabler directly connecting brands and buyers, announced eCompass, a new solution that will help…
SurveyMonkey Promotes Strategic AI, Communications, and Engineering Leaders as Business Momentum…
SurveyMonkey, a global leader in online surveys and forms, has announced the promotions of three executives: Jing Huang is vice…
Locafy Launches Hotfrog Proximity Page Application Built in Collaboration with Yext
Locafy Limited, a globally recognized software-as-a-service technology company specializing in programmatic “Entity-Based” search…
Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As…
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer…
CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of…