MessageGears bolsters customer engagement platform and expands global footprint with acquisition of… PR Newswire Jan 16, 2023 MessageGears, the leading customer engagement platform for big consumer brands, announced that it has acquired Swrve, the world’s…
Uberall launches integration with Apple Business Connect to give businesses greater control of their… PR Newswire Jan 16, 2023 Uberall, a global provider of hybrid customer experience (CX) solutions, announced a brand new integration with Apple Business…
Three Out of Four Contact Centers Leverage Chatbots to Improve Performance, Botco.ai Survey Finds PR Newswire Jan 13, 2023 More than 75% of contact centers rely on intelligent chat solutions to improve their team’s performance, according to a new study…
Oak View Group Venue, Alerus Center, Partners with ParkMobile to Offer Parking in Grand Forks, North… PR Newswire Jan 13, 2023 ParkMobile, the #1 parking app in the U.S., is partnering with Alerus Center, Grand Fork's premier entertainment and convention…
New Salesforce for Retail Innovations Help Personalize Every Shopping Moment PR Newswire Jan 13, 2023 Salesforce, the global leader in CRM, announced a series of new innovations to help retailers grow and optimize advertising sales,…
Aware Welcomes Kevin Bobowski as Chief Marketing Officer PR Newswire Jan 12, 2023 Aware, the leading collaboration intelligence platform, welcomes Kevin Bobowski as Chief Marketing Officer, effective immediately.…
Cosm Acquires Immersive Video Company C360 PR Newswire Jan 12, 2023 Global technology company Cosm has acquired C360 in a strategic move that expands its industry-leading ability to power the…
Originality.AI Allows Users to Quickly Detect AI Written Content With a Chrome Extension PR Newswire Jan 12, 2023 While AI writing tools are taking the internet by storm, concerns continue to grow over the originality and accuracy of the work…
Genesys Sets the Pace for Industry Sustainability Initiatives with Latest ESG Recognition PR Newswire Jan 12, 2023 Genesys®, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings…
Broadvoice Launches GoContact Cloud Contact Center Solution in North America PR Newswire Jan 12, 2023 Broadvoice®, a provider of hosted voice, unified communications (UCaaS), omnichannel contact center (CCaaS) and SIP trunking…