Alida Launches Industry-First AI Assistant for User Research
Alida, the leader in user research, announced it has launched a first-to-market AI-powered assistant, empowering researchers to…
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TechSee Partners with BrightContact to Bring Visual Agentic AI to Contact Centers
TechSee, the global leader in Visual Agentic AI for customer and field service, announced a strategic partnership with…
Credibly Launches Dynamic Offers to Empower ISOs With Flexibility and Faster Deal Closures
Credibly, the leading GenAI-powered lending platform for SMBs announced the launch of Dynamic Offers, a powerful new feature…
CommunityWFM Unveils Advanced AI Driven Forecasting
CommunityWFM, one of the premier contact center workforce management software solutions in the industry, announced the debut of…
NiCE Expands Salesforce Partnership for End-to-End Service Workflow
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service…
Sangoma Uses AWS to Provide Secure, Flexible UCaaS & Contact Center
Sangoma Technologies Corporation, a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid…
Momentum Launches SmartClips AI to Turn Calls into Video Highlights
Momentum, a leader in AI revenue orchestration, announced the launch of SmartClips and Account Briefs, two new AI-powered tools…
Cresta Unveils AI-Augmented Email CX for Real-Time, High Performance
Cresta, the leading contact center AI platform for human and AI agents, announced its expansion of its Agent Assist and …
esbconnect launches Optivo to enable brands to retarget anonymous website visitors via email, not…
A UK-first, the service leverages esbconnect’s GDPR-compliant database of 17m UK email addresses to identify and convert unknown…
HG Insights Debuts First Agentic Ecosystem for B2B Sales & RevOps GTM
HG Insights, the global leader in Revenue Growth Intelligence, announced the launch of its Revenue Growth Agentic Ecosystem,…