Enterpret Launches the First Agentic Customer Feedback Platform
Enterpret, a leader in customer intelligence, has launched a new feedback platform. This platform helps organizations analyze…
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Zendesk Named Leader in 2025 Gartner For CRM Engagement Center
Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer…
GDT Enhances Webex-Powered Platform to Redefine CX
GDT, a leading technology solutions integrator and managed services provider, announced the enhancement of its client-first…
RingCentral Named Leader in 2025 Gartner UCaaS Report
RingCentral ranks #1 in two out of the six product or service Use Case categories and tied #1 for another in Gartner Critical…
Manifest and Aisle Rocket Merge to Launch Unified Full-Service Agency
The recently announced merger between independent agencies Manifest and Aisle Rocket has created a new full-service agency-also…
Medallia Expands Frontline-Ready AI™ with Mobile Innovations to Accelerate Customer Experience…
Medallia, Inc., a leader in customer and employee experience, is growing its Frontline-Ready AI™ features. This is…
Glassbox Appoints Guy Perry as Chief Executive Officer
Glassbox, a leading provider of digital experience analytics for web and mobile applications, has appointed Guy Perry as Chief…
Vivun Introduces Ava Assist: Unlocking Capacity for Every Sales Rep
Vivun announced Ava Assist, the newest capability of Ava, the world's first AI Sales Teammate, designed to help sales teams unlock…
MarTech360’S Weekly News Roundup With Later, Iterable, dentsu, Integral Ad Science, Adobe And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
The Martech Playbook for Orchestrating a Unified Customer Journey
What happens when your customers bounce between channels and no one notices? When emails, apps, and stores don’t talk to each…