Precisely Brings Agentic AI to EngageOne RapidCX Customer Communications Platform
Precisely, a global leader in data integrity solutions, has launched new AI enhancements for its EngageOne™ RapidCX customer…
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Stack & Platforms
NiCE launches local dedicated CXone Mpower Instance in South Africa
NiCE has announced the general availability of its CXone Mpower platform on a dedicated, locally hosted cloud instance in South…
Stagwell Unveils NewVoices.ai – A Fully Adaptive AI Platform for Enterprise Sales and Customer…
Stagwell has launched NewVoices.ai, a next-generation AI platform designed to act as an autonomous enterprise sales and support…
Cresta launches “Agent Operations Center” to unify human + AI workforce in customer service
Cresta, a leading provider of AI-powered customer-experience solutions for contact centers, has unveiled its newest…
UiPath & Talkdesk Forge New Automation Alliance to Revolutionize Customer Journeys
UiPath and Talkdesk have announced a strategic integration aimed at enabling enterprises to fully automate customer‑experience…
OnviSource Launches EngageHub, an AI-Native Platform for Contact Center Excellence
OnviSource Launches EngageHub: Revolutionary AI-Native Platform Transforming Contact Center to Achieve Excellence in Agent…
Cyara Appoints Sushil Kumar as CEO to Extend Enterprise AI Customer Experience Leadership
Cyara, the global leader in AI-powered customer experience (CX) assurance, announced the appointment of Sushil Kumar as its new…
Revving breaks new ground with RevHub – the industry’s first real fix for the digital economy…
New customer portal delivers immediate funding, real-time insights and seamless integrations with major digital platforms to…
Scowtt Raises $12M Series A to Power AI-Driven Ad Optimization for Enterprises
Scowtt, a Seattle-based AI advertising optimization startup, has secured $12 million in Series A funding led by Inspired Capital,…
EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise…
EngageLab, a top company in AI customer engagement and marketing tech, has launched LiveDesk. This next-gen platform focuses on…