Quiq Unveils Agentic AI Analyst for Contact Center Quality
Quiq has introduced its newest innovation: the Conversation Analyst. This AI-powered platform is designed to improve quality…
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Stack & Platforms
MikMak Unveils AI and MCP-Powered Tools for Profitable Growth
MikMak, a leading global eCommerce platform, has launched major AI updates for MikMak 3.0. This update brings new…
SuccessKPI Launches Last-Mile Solution for Seamless CX
SuccessKPI, a leading provider of Generative AI-powered Workforce Engagement Management (WEM) solutions, has…
2X and 6sense Partner to Streamline Buyer Intelligence to Revenue
2X, a leader in subscription-based go-to-market (GTM) services, has launched its largest suite of 6sense services to date. This…
Inkeep Launches Agent Builder For Customer Experience, Go-To-Market and Operations Teams
Inkeep, a company building frameworks to build AI Agents, has announced the launch of its Agent Builder, an AI Agent development…
EngageLab Expands with Turkey Data Center to Boost Global Service
EngageLab, a global leader in AI-driven omnichannel customer engagement and marketing technology, announced the…
BigPanda Acquires Velocity to Advance Agentic IT Operations
BigPanda, a leader in AIOps, has taken a big step in intelligent automation. BigPanda announced its acquisition of Velocity.…
Crest Data Earns AWS Ops Competency and Launches Migration Service
Crest Data, a top provider of observability and security services, has earned the AWS Cloud Operations Competency in…
OpenText Expands SAP Collaboration for AI-Ready Cloud Content
OpenText™, a leader in secure information management for AI, has announced that OpenText Core Content Management for SAP solutions…
CBTS Appoints Caroline Burger as Chief Marketing Officer to Strengthen Market Position and Drive…
CBTS is pleased to announce the appointment of Caroline Burger as Chief Marketing Officer (CMO). This strategic move underscores…