Pipedrive Expands CRM Platform With Project Management and Messaging Capabilities

The recent additions to Pipedrive include new features such as project management and messaging services that aim to address some of the issues that arise when it comes to the connection between sales and delivery processes. With the new addition, Pipedrive seeks to move its functionality further away from conventional CRM activities to embrace other important business practices such as task management, project execution, and even messaging features. This will ensure that sales personnel have a seamless flow of projects right from the beginning of the sales process through to the end.

Also Read: Viamedia Launches Geo-Graph Upgrade to Power Privacy-First Advertising in the Post-ID Era

The company added that such improvements would be especially useful for small- and medium-sized enterprises looking to find easier ways to make sure that the sales process is connected directly to the implementation of projects and client interaction. This move by the company is indicative of the larger trend taking place in the market, which involves CRM software transforming into full-scale ecosystems for running businesses. It is increasingly important for companies to build seamless experiences along the customer journey and boost interdepartmental coordination; therefore, Pipedrive is well-positioned in this developing niche.

Read complete Post: Pipedrive bridges the sales-to-delivery gap with new project management and messaging tools