Microsoft Introduces Three AI Agents to Enhance Efficiency and Autonomy in Contact Centers
Microsoft has unveiled three new AI service agents for Dynamics 365 Customer Service and Dynamics 365 Contact Center, now in…
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Manychat Secures $140M to Advance AI-Driven Customer Engagement Across Social and Messaging Channels
Manychat, a leading provider of conversational AI and automation for social and messaging platforms, announced the successful…
LoopMe Partners with Cedara to Drive Sustainable Advertising Through Carbon Intelligence
LoopMe, a global leader in brand performance, announced a strategic partnership with Cedara, the Carbon Intelligence Platform, to…
Canela Media Debuts Club Canela In-App Rewards Program
Canela Media, a leading technology and innovation driven multicultural media company, announced the launch of Club Canela, the…
Canva Launches AI Paragraph Generator to Help Users Write Faster and Easier
Canva, the all-in-one platform for design and creativity, has introduced the AI Paragraph Generator, a powerful new tool that…
LexisNexis Launches InterAction+ Cloud API for CRM Integration
LexisNexis® Legal & Professional, a leading global provider of legal, regulatory, and business information and analytics,…
UCC Networks Launches Text Connect for Business Messaging
UCC Networks, a leading service provider in unified communications and contact center solutions, proudly announces the launch of …
BCN Launches Cloud Voice Call Center for SMBs
New solution offers intelligent call routing, real-time analytics, and quality monitoring to enhance service and performance
BCN,…
Awin & MomentScience Launch Plugin for Brand Partnerships
MomentScience, a leader in post-transaction marketing technology, has partnered with Awin, one of the world's largest affiliate…
GoTo Enhances Grasshopper with New Features for SMBs
The latest features and partnerships for Grasshopper’s small business phone solution are designed to deepen customer…