Global Customer Engagement Review from Braze Finds Marketers are Prioritizing Increased Investments… Business Wire Feb 28, 2023 Braze, the comprehensive customer engagement platform that powers interactions between consumers and the brands they love,…
Companies Are Striking Out with Customers: Why CX Is Pivotal to Customer Retention and Where… PR Newswire Feb 16, 2023 Consumers are making drastic cutbacks on their spending habits, with nearly two-thirds (65%) cutting spending with companies that…
Yotpo Launches Self-Service Subscriptions Commerce App to Help Shopify Merchants Capture Recurring… PR Newswire Jun 9, 2022 Jill + Ally, the lifestyle brand co-founded by Jill Zarin of "Real Housewife of New York City" and daughter Ally Shapiro, boosts…
Customer Experience: The Best CX Strategy To Boost Customer Retention Suchita Dey May 9, 2022 Customers now have higher expectations when it comes to companies, and it's understandable considering the various customer…
EDITED Announces 35% ARR Growth and 100% Customer Retention After a Year of Strategic Acquisitions,… Business Wire Apr 4, 2022 In 2021, EDITED experienced a significant rise in sales and customer renewals that positioned the company for long-term success…
Pipedrive Appoints Mailchimp’s Lisa Davis as Vice President of Customer Success to Drive Customer… Business Wire Apr 6, 2023 Pipedrive, the easy and effective sales CRM for small businesses, announced the appointment of Lisa Davis as Vice President of…
Broadvoice Wins 2024 Bronze Stevie Award for Excellence in Customer Service News Desk Apr 26, 2024 Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and…
Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions News Desk Apr 22, 2024 Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven,…
Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference News Desk Apr 18, 2024 Avaya, a global leader in customer experience and communications solutions, outlined continued business momentum, innovation, and…
Quantum Metric simplifies digital customer listening with Gen AI powered solution News Desk Apr 5, 2024 Quantum Metric, the customer-driven digital analytics platform, is proud to share its latest suite of product offerings designed…