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Evaluagent Unveils Predictive Voice of the Customer Metrics to Elevate Contact Center CX

Evaluagent, an AI-driven platform specializing in quality management, customer experience (CX), and Voice of the Customer (VoC)…

Freeman, a global leader in the events industry, has announced the acquisition of Tag Digital, a full-service digital marketing…

Everflow, a premier partner marketing platform, has announced a strategic partnership with Skimlinks, the world’s largest commerce…

Advisor360°, a premier provider of integrated technology solutions for wealth management firms, has introduced its first-ever…

Implicit, a pioneering AI technology company, has officially launched its cutting-edge AI platform designed to redefine customer…

Telkomsel, Indonesia’s leading digital telecommunications provider, has entered into a strategic partnership with Tencent Cloud, a…

Sinch, a global leader in digital customer communications, has launched its RCS Business Enablement service. This all-in-one…

Bauer Media Audio is set to enhance its digital audio footprint with the introduction of its successful digital audio advertising…

Publicis Groupe has announced a definitive agreement to acquire Lotame, a global leader in identity and data solutions. This…

Clari, the leader in Enterprise Revenue Orchestration, has unveiled a suite of AI-powered innovations aimed at accelerating…