TechSee Partners with BrightContact to Bring Visual Agentic AI to Contact Centers
TechSee, the global leader in Visual Agentic AI for customer and field service, announced a strategic partnership with…
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Credibly Launches Dynamic Offers to Empower ISOs With Flexibility and Faster Deal Closures
Credibly, the leading GenAI-powered lending platform for SMBs announced the launch of Dynamic Offers, a powerful new feature…
CommunityWFM Unveils Advanced AI Driven Forecasting
CommunityWFM, one of the premier contact center workforce management software solutions in the industry, announced the debut of…
Evertune Raises $15M Series A to Scale AI Marketing Platform
Evertune, a leading Generative Engine Optimization (GEO) and AI marketing platform, announced its $15M Series A funding, led by…
NiCE Expands Salesforce Partnership for End-to-End Service Workflow
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service…
Sangoma Uses AWS to Provide Secure, Flexible UCaaS & Contact Center
Sangoma Technologies Corporation, a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid…
Momentum Launches SmartClips AI to Turn Calls into Video Highlights
Momentum, a leader in AI revenue orchestration, announced the launch of SmartClips and Account Briefs, two new AI-powered tools…
IAB Tech Lab Announces Content 2.1 to Ad Product 2.0 Mapping Now Open for Public Comment
IAB Tech Lab, the global digital advertising technical standards-setting body, announced the release of two new mappings and…
Cresta Unveils AI-Augmented Email CX for Real-Time, High Performance
Cresta, the leading contact center AI platform for human and AI agents, announced its expansion of its Agent Assist and …
Intelligent Relations launches Mobile Preston for AI-Powered PR
Intelligent Relations, the AI PRTech SaaS company that’s redefining how brands manage media relations, announced the launch of its…